Inside Commercial Sales - Twin Falls, ID
On-siteTwin Falls, Idaho, United States
Job Summary
Sell inventory on hand and assure highest levels of customer service while using the point of sale system to prepare work orders based on described symptoms. Resolve customer concerns as they arise, obtain signatures for authorized work, and handle daily cash, credit, national account, and fleet transactions. Meet sales quotas set by supervisor, solicit new accounts, and protect company assets including inventory, cash accounts, and equipment. Maintain a clean shop and waiting area, restock displays daily, and adhere to Purcell's safety culture with regular attendance. Requires Associate's degree or trade school, 3-5 years experience, driver's license, and CTS certification.
Required Qualifications
- Associate's Degree or Trade School
- 3-5 years of job-specific experience
- 1-2 years of management experience
- Driver's License
- Tire Industry Association CTS certification
- vendor-provided training
- Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets
- Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
- Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications
- Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Computers and Programs — Knowledge and proficient use of computer hardware and software (AS400, Microsoft Excel, Word & PowerPoint, Accounting software)
- Ability to type at 55 wpm
- Efficient skill with a calculator
- Ability to operate phone systems for the effective communication of information to interested parties
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
- Persuasion — Persuading others to change their minds or behavior
- Service Orientation — Actively looking for ways to help people
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience
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