Inside Channel Account Manager I
$70,000–$75,000 year
On-siteSan Diego, California, United States
Job Summary
Engage with channel partners virtually via phone and video to drive activities, acquisition, and revenue targets while managing a qualified pipeline within your defined geographic territory. Build collaborative relationships with partner accounts and key decision makers to influence sales, perform daily partner profiling to identify potential, and create pipelines focused on existing business and upsell. Forecast revenue weekly and monthly, counter competitive claims, and ensure all reseller and customer information remains up-to-date in the CRM system. Assist resellers with operational tasks such as deal registration and order processing while maintaining proficiency in ESET's product range.
Required Qualifications
- High school diploma or equivalent
- 1–2 years of experience in sales, customer service, retail, hospitality, or another customer-facing role
- Excellent verbal and written communication skills
- Strong interpersonal and relationship-building abilities
- Self-motivated with a desire to learn and grow in a sales career
- Comfortable making outbound calls and engaging with prospective customers
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Basic proficiency with Microsoft Office
- Willingness to receive coaching and adapt to feedback
Desired Qualifications
- Associate's or bachelor's degree in Business, Marketing, Communications, or a related field
- Previous experience in inside sales, lead generation, or business development
- Internship experience or relevant coursework
- Experience with a CRM (such as Salesforce or HubSpot)
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