Inside Auto Adjuster
$47,507–$61,506 year
RemoteTexas, United States
EXPIREDTexas, United StatesRemoteFull Time$47,507–$61,506 yearLarge
Full TimeLarge
Job Summary
Investigate and confirm facts for basic automobile accidents, applying analytical thinking to determine coverage, liability, and damages. Adjust and negotiate claims within your limit of authority while managing the process from review through resolution. Handle investigations regarding coverage, liability, and damages with limited discretion, and evaluate potential subrogation or fraud. Identify vehicle body parts and property damage, then meet customer needs using appropriate service skills. Determine subrogation or fraud potential and how to handle it. Note: Base compensation ranges from $22.84 to $104,100 annually depending on role tier.
Required Qualifications
- Active insurance license
- Candidates seeking an adjuster role who also hold a resident producer license must formally surrender that license
- Candidates must acknowledge and accept licensing requirements and agree to comply
- Candidates must possess authorization to work in the United States
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
- Dedicated, private workspace free from distractions
- Appropriate desk and seating
- Candidates must be able to manage claims from review through resolution
- Candidates must demonstrate strong decision-making skills
- Candidates must demonstrate ownership
- Candidates must demonstrate problem-solving skills
- Candidates must have a solid foundation in customer service
- Candidates must have a solid foundation in claims handling
- Candidates must have a solid foundation in other related experience that has prepared them to navigate complex situations
- Candidates must be able to communicate effectively with customers
- Candidates must be able to manage competing priorities
- Candidates must have strong attention to detail
- Candidates must be able to multitask effectively in a fast-paced environment
- Candidates must apply analytical thinking to determine coverage, liability, damages and otherwise adjust and negotiate claims within limit of authority
- Candidates must be able to handle investigation regarding most aspects of auto claims (coverage, liability and damages)
- Candidates must be able to recognize and identify body parts of a vehicle
- Candidates must be able to understand other potential property damage
- Candidates must be able to determine subrogation or fraud potential
- Candidates must be able to learn how to review, evaluate, and negotiate basic injury claims (if handled)
- Candidates must be able to identify customer needs and work to meet those needs using appropriate customer service skills
- Candidates must be able to apply basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
Desired Qualifications
- Experience in customer service
- Experience in claims handling
- Experience in other related experience that has prepared them to navigate complex situations
- Experience communicating effectively with customers
- Experience managing competing priorities
- Experience with strong attention to detail
- Experience multitasking effectively in a fast-paced environment
- Experience applying analytical thinking to determine coverage, liability, damages and otherwise adjust and negotiate claims within limit of authority
- Experience handling investigation regarding most aspects of auto claims (coverage, liability and damages)
- Experience recognizing and identifying body parts of a vehicle
- Experience understanding other potential property damage
- Experience determining subrogation or fraud potential
- Experience learning how to review, evaluate, and negotiate basic injury claims
- Experience identifying customer needs and working to meet those needs using appropriate customer service skills
- Experience applying basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
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