Inside Account Representative
On-siteMontgomery, Alabama, United States
Job Summary
Manage a dedicated book of business by handling inbound and outbound calls to ensure commercial and industrial clients remain loyal and satisfied. Proactively negotiate contract renewals, navigate price adjustments, and resolve competitive cancellation requests with strategic solutions. Exceed monthly quotas on net new business and price achievements through proactive account penetration and pipeline management using Salesforce daily. Collaborate with operations, billing, and field sales teams to deliver a seamless customer experience. This role requires a proven track record in sales or account management, with 2+ years in the solid waste industry preferred. Full-time onsite position with no visa sponsorship available.
Required Qualifications
- High School diploma/GED
- Valid work authorization in the country where the job is located
- 2+ years in the solid waste industry
Desired Qualifications
- Bachelor's degree in Business, Marketing, or a related field
- Proven track record in sales, account management, or high-stakes customer retention
- Exceptional negotiation skills
- Active listening skills
- Problem-solving skills
- Highly organized
- Self-managed
- Intermediate-level proficiency with MS Office
- Intermediate-level proficiency with CRM tools (Salesforce)
- Strong work ethic
- High integrity
- Flexibility to adapt to a fast-paced environment
- Experience with Salesforce
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