Inside Account Manager - Sunbelt Supply

Manage a portfolio of existing customer accounts as the primary point of contact for assigned service and sales needs. Maintain and grow relationships through proactive communication, order management, and performance reviews while analyzing historical sales data to make informed, independent pricing decisions within established guidelines. Resolve customer issues using discretion and knowledge of company policies, escalating only when necessary, and collaborate with Outside Sales, Product Management, and Operations to deliver seamless service. Provide accurate reporting for assigned accounts and participate in internal meetings to share insights on customer trends and competitive activity. Occasional visits to warehouses or operational sites may be required.