[Innovative Medicine] Staff, Customer Services, DELIVER Japan

Manage end-to-end order processing, inventory transfers, and purchasing for internal and external stakeholders including specialty stores, marketing, and logistics centers. Operate core and peripheral systems, handle error management, and conduct regular SOP reviews alongside SOX and quality audits. Facilitate smooth communication via phone and email, and proactively participate in improvement projects and new product launch schemes. Develop recovery and preventive strategies for incidents while optimizing order efficiency from an overall perspective. Organize and archive documentation to support compliance and operational continuity.