Innkeeper's Collection Night Porter
On-site · Beckenham, England, United Kingdom
Job Summary
Innkeeper's Collection Night Porter role requiring a welcoming, professional front-of-house presence to greet late arrivals and walk-ins, with responsibilities that may include front-of-house cleaning, setting up meeting rooms and breakfast, and ensuring guest safety and security. Duties include handling telephone inquiries, addressing guest complaints, and evacuating guests and staff safely in case of fire. The position emphasizes delivering a great guest experience, teamwork, flexibility in shifts, and benefits such as pension, holidays, discounts, and employee perks. Locations cited: Beckenham, UK; the role aligns with night porter duties within the hospitality sector at venues operated by the group.
Required Qualifications
- Passionate about guest care
- A can-do attitude
- Professionalism under pressure
- Great eye for detail
- Enjoys and wants to be an active member of a team
- Excellent verbal communication
- Understanding of what excellent guest service looks like
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