Injury Claims Adjuster
$57,970–$103,870 year
HybridPhoenix, Arizona, United States
Job Summary
Adjust non-attorney involved soft tissue bodily injury claims, including confirming coverage, determining liability, investigating loss details, and negotiating settlements within state laws and regulations. Evaluate claims, clearly document decision-making processes, and provide proactive advice to members while collaborating with vendors and internal partners to resolve issues. Support workload surges and catastrophe operations as needed. This hybrid role requires three days per week in the office with locations in San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. A high school diploma and one year of injury or auto liability adjusting experience are required, with a bachelor's degree preferred.
Required Qualifications
- High School Diploma or General Equivalency Diploma
- 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims
- Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations
- Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts
- 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability
- 1 year auto physical damage or total loss experience
- Ongoing Professional Development with a focus on Insurance
- Bachelors' Degree or higher
- US military experience through military service or a military spouse/domestic partner
- This hybrid role requires an individual to be in the office 3 days per week
- This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL
- Relocation assistance is not available for this position
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