Ingeniero de Soporte Técnico en sitio (Vallejo, CDMX)

Conduct on-site support for end users at client sites in Vallejo, CDMX, by configuring and administering equipment while resolving hardware, software, and networking tickets. Proactively monitor systems to identify prevention opportunities and deliver post-sales software services for standard and specialized applications. Manage incidents across three levels of support for industrial servers, clusters, printers, mobile devices, and handhelds. Requires 2-3 years of experience in the technology industry with advanced knowledge of operating systems and networking basics.