INGENIERO/A DE SOPORTE TÉCNICO

Support clients from the Beasain plant on technical inquiries, claims, and service issues for synchronous generators throughout their lifecycle. Coordinate field and workshop repairs by managing internal and external resources, supervising daily reports, and delivering final documentation. Assist field engineers and subcontractors during technical visits while collaborating with internal departments to resolve technical challenges. Prepare technical, contractual, and logistical plans for client site interventions on ships or power plants. Travel to customer and supplier installations for support, meetings, and commercial activities. Report relevant issues to the quality department for root cause analysis and maintain technical documentation to ensure service consistency.