Infrastructure Systems Analyst (Network) (RFT 1.0 FTE)
HybridOttawa, Ontario, Canada
Job Summary
Design, implement, and optimize enterprise network services including LAN/WAN, wireless, routing, switching, firewalls, and secure remote access. Manage firewall policies, support cybersecurity investigations via log analysis, and design network segmentation across clinical, administrative, and server environments. Configure secure wireless networks, troubleshoot enterprise switching, and lead incident response, root cause analysis, and service restoration for complex connectivity issues. Provide expert guidance on architecture, capacity planning, and resiliency while collaborating with infrastructure teams across network, server, storage, and cloud platforms. Maintain documentation, support cloud connectivity, and execute change management within a multi-site healthcare environment. Work on-site three days per week in a hybrid model.
Required Qualifications
- College diploma or university degree in Computer Science, Information Technology, or related field
- Minimum 5 years of progressive enterprise IT experience with a focus on networking in complex, multi-site environments
- Advanced hands-on experience with enterprise networking technologies: routing, switching, VLANs, trunking, spanning tree, LACP, firewall policies, NAT, VPNs, wireless, secure remote access, and troubleshooting
- Strong experience with enterprise firewalls, including policy creation, NAT, VPNs, traffic analysis, rule review, and security-focused management
- Experience with enterprise wireless technologies: SSIDs, access points, controllers/cloud platforms, roaming, authentication, RF coverage, and VLAN integration
- Strong knowledge of infrastructure platforms: Windows Server, Active Directory, virtualization, storage, backup, DNS, DHCP, and cloud-connected services
- Experience with certificate-based authentication, PKI-integrated services, and certificate lifecycle management
- Experience with network segmentation, NAC, least-privilege access, and zero-trust-aligned controls
- Proven ability to troubleshoot and resolve complex, high-impact technical issues independently
- Excellent communication skills with the ability to translate technical concepts for non-technical audiences
- Experience with monitoring/diagnostic tools (e.g., Zabbix, SNMP, PRTG, Wireshark, packet analysis)
- Demonstrated ability to design, document, and maintain enterprise network architecture and standards
- Experience supporting mission-critical enterprise environments
- CCNA (required) or equivalent enterprise networking experience
- English level A- is mandatory in oral expression, comprehension, reading and writing
Desired Qualifications
- Experience leading or participating in infrastructure modernization, CAB processes, and incident/problem/root cause analysis
- Experience collaborating with Infrastructure, Security, Clinical Applications, and vendors
- Hybrid cloud networking (Azure, AWS), site-to-site and client VPN design
- Exposure to SDN (SD-WAN, controllers, NAC) and network automation/scripting (Python, Ansible, APIs)
- Experience improving operational efficiency, reducing configuration drift, and supporting high availability/resiliency design
- Experience in regulated environments (preferably healthcare) and familiarity with ITIL frameworks
- CCNP, Aruba, Palo Alto, or equivalent certifications strongly preferred
- CISSP, Security+, or other cybersecurity certifications are assets
- Bilingual (French/English) is considered an asset
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