Infrastructure Systems Analyst (Infrastructure) (RFT 1.0 FTE)
HybridOttawa, Ontario, Canada
Job Summary
Lead the design, implementation, and optimization of enterprise infrastructure platforms, including servers, virtualization, storage, and cloud environments. Act as a senior escalation point for complex infrastructure incidents impacting clinical and operational services while providing expert advisory on architecture, lifecycle planning, and resiliency. Perform intermediate to advanced network administration tasks, including switch port configuration, VLAN assignments, routing verification, firewall rule changes, and network connectivity troubleshooting. Mentor team members and collaborate with network specialists to ensure solutions are secure and performant. Produce technical documentation, support vendor coordination, and participate in after-hours support and on-call rotation. Work on-site three days per week. Ensure infrastructure services meet security, compliance, and availability requirements while supporting initiatives related to cloud migration, data centre modernization, and disaster recovery.
Required Qualifications
- College diploma or university degree in Computer Science, Information Technology, or related field
- Minimum 5 years of progressive enterprise IT experience with a focus on networking in complex, multi-site environments
- Advanced hands-on experience with Microsoft Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, file services, certificate services, patching, hardening, and server lifecycle management
- Advanced hands-on experience with VMware vSphere, including ESXi, vCenter, clustering, storage connectivity, virtual networking, performance troubleshooting, and upgrade/patch management
- Solid understanding of enterprise networking concepts (LAN/WAN, firewalls, routing, and connectivity)
- Ability to independently analyze, troubleshoot, and resolve complex technical issues
- Strong written and verbal communication skills
- Working knowledge of Azure and M365 Services including various admin centers and their functions
- Strong experience with enterprise backup and recovery systems, including troubleshooting failed backups, performing restores, validating backup integrity, and supporting disaster recovery testing
- Strong understanding of Layer 2 and Layer 3 networking, including VLANs, trunking, routing, subnetting, switching, firewall rules, NAT, DHCP, DNS, and network troubleshooting
- Working knowledge of enterprise wireless network topology, including SSIDs, access points, controllers/cloud-managed Wi-Fi, roaming, RF coverage concepts, authentication, and VLAN integration
- English level A- is mandatory in oral expression, comprehension, reading and writing
- Microsoft, VMware, or cloud‐platform certifications (Azure preferred)
- Networking certification (e.g., CCNA)
- CISSP, Security+, or other cybersecurity certifications
Desired Qualifications
- Knowledge of SIEM tools, threat detection, and Cybersecurity best practices
- Strong understanding and working experience with various monitoring tools (Zabbix, Solarwinds, Others)
- Experience supporting HPE Nimble storage or comparable enterprise SAN/NAS platforms
- Bilingual (French/English)
- Certifications: (Required or Strongly preferred)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.