Infrastructure Locator
On-siteWoodstock, Ontario, Canada
Job Summary
Conduct field surveys to locate and mark underground fibre optic cables using electromagnetic locators and ground-penetrating radar. Interpret utility maps and as-built drawings to verify routes, then communicate with contractors and customers to prevent excavation damage. Perform pre-trip and post-trip vehicle inspections, operate company vehicles in compliance with traffic laws, and maintain accurate records including sketches and GIS-based mapping. Troubleshoot mapping discrepancies and respond to emergency locate requests while adhering to Health & Safety regulations and ORCGA best practices. Work Monday to Friday from 8:00am to 4:30pm in Woodstock, ON, supporting a locally owned telecom team focused on enhancing customer experiences.
Required Qualifications
- Experience in utility locating, telecommunications, or a similar field
- Knowledge of fibre optic networks, underground utilities, and construction safety standards
- Experience using electromagnetic locating equipment and GIS-based mapping systems
- Ability to read and interpret utility maps, schematics, and construction drawings
- Strong communication and customer service skills
- Must have a valid Class G Driver's License and maintain a clean driving record
- Must be able to handle the physical aspects of the job which include climbing, lifting and carrying as well as working in adverse weather conditions
- Computer proficiency with working knowledge of Microsoft products
- Proven ability to identify potential problems and challenging situations, take appropriate action, implement solutions or seek the assistance of another Technician and/or Supervisor as required
- Proven ability to perform required responsibilities independently with limited supervision and direction
- Proven ability to work under the pressure of time constraints in a fast-paced, changing environment
- Ability to work in a team environment
- You must have the ability to communicate in a clear, concise and professional manner with a strong focus on customer service
- You must have a positive and patient attitude, providing awesome customer experience
- You must be a highly motivated team player who takes pride in the quality of your work, able to work with a dynamic team in the growing telecommunications industry and working in a safe manner
- You must possess good judgement to proactively and independently solve problems and make decisions
- You must have a demonstrated ability to prioritize, multi-task, and be flexible to take on varied responsibilities
- Ability to work independently with minimal supervision
Desired Qualifications
- High school diploma or equivalent (post-secondary education in telecommunications, engineering, or a related field is an asset)
- Experience with Utilocate and ArcGIS is an asset
- Certification in Utility Locating (ORCGA or equivalent)
- Safe Driving certification
- Safety certifications (training provided)
- First Aid/CPR Certification (training provided)
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