Infrastructure Engineer
On-siteOrlando, Florida, United States
Job Summary
Maintain reliable day-to-day operations across servers, storage, networking, telecommunications, data centers, edit environments, AV systems, conference rooms, RF distribution, television displays, and associated physical infrastructure. Install, configure, upgrade, repair, and perform preventive maintenance on technical equipment across corporate, production, data center, and live-event environments. Troubleshoot hardware, software, network, AV, conferencing, RF, television, and production-support issues, responding effectively during critical meetings and time-sensitive live events. Prepare, deploy, support, recover, and track equipment used at venues, television production compounds, mobile units, and temporary event locations. Partner with enterprise IT, production, operations, facilities, vendors, and users to plan and deliver technology refreshes, room builds, infrastructure improvements, live-event solutions, and operational changes. Create and maintain clear technical documentation, including procedures, support runbooks, infrastructure standards, line diagrams, room technology documentation, RF and AV signal-flow diagrams, event workflows, and change records. This on-site role in Orlando, Florida, requires regular attendance at the designated work site, travel to live-event and production locations, and participation in on-call rotations during nights, weekends, holidays, and maintenance windows.
Required Qualifications
- At least three years of experience in infrastructure engineering, systems administration, technical operations, corporate technology, AV support, production technology, or a related technical field.
- Ability to work independently with sound judgment while collaborating effectively with enterprise IT, facilities, operations, vendors, users, production teams, and technical staff.
- Working knowledge of networking protocols, server hardware, virtualization platforms, storage systems, telecommunications, cabling, physical infrastructure, and operational support practices.
- Experience installing, maintaining, and troubleshooting conference room technology, video conferencing systems, televisions, displays, cameras, microphones, speakers, codecs, control systems, and related AV infrastructure.
- Understanding of AV-over-IP, RF distribution, video routing, audio and video signal flow, television distribution, collaboration technology, and display endpoints.
- Experience with data center operations, including rack-mounted equipment, server and storage hardware, networking equipment, power management, cable management, drivers, and firmware.
- Experience supporting live events, venue-based technical operations, temporary infrastructure, mobile units, production compounds, studios, edit environments, or comparable production-adjacent settings.
- Strong project coordination, organizational, documentation, and communication skills, with the ability to explain technical issues, solutions, risks, and operational plans to technical and non-technical partners.
- Ability to travel for multi-day or short-notice event assignments and work nights, weekends, holidays, extended hours, and on-call rotations as operational needs require.
- Ability to lift, move, rack, cable, and configure technical equipment in offices, data centers, studios, venues, and temporary production environments, with or without reasonable accommodation.
- Regular on-site attendance in Orlando
- Travel to live-event and production locations
- Multi-day assignments with limited notice
- On-site interview with a VERSANT Media employee
- In-person interview prior to a hiring decision
Desired Qualifications
- Experience supporting broadcast media, sports production, corporate infrastructure, or live-event technology.
- Knowledge of OTT platforms, streaming media devices, digital video workflows, teleprompters, monitoring systems, or IP-based audio and video communications.
- Experience with enterprise storage platforms such as NetApp, Dell EMC, or comparable systems.
- Familiarity with cybersecurity practices in corporate, infrastructure, AV, and production-support environments.
- Relevant technical certifications or a bachelor's degree in information technology, engineering, computer science, broadcast technology, or a related discipline.
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