Infrastructure & Digital Employee Experience, Principal Program Manager
$156,000–$156,000 year
On-siteAtlanta, Georgia, United States or Pleasanton, California, United States
Job Summary
Lead planning and execution of high-impact programs across the Infrastructure and Digital Employee Experience portfolio, translating strategy and OKRs into clear execution plans with defined scope, milestones, and success metrics. Partner with stakeholders and end users to gather feedback, define requirements, and ensure solutions are grounded in the employee experience while establishing governance forums and operating rhythms to drive change management. Anticipate and manage cross-functional risks, dependencies, and budget considerations to resolve issues before they impact delivery, maintaining strong relationships across BT, Infrastructure, and business functions. Provide concise, outcome-focused updates to senior leaders, simplifying complex technical details into clear narratives. Operate with high autonomy to deliver programs with executive visibility and long-term impact on how Workmates experience Workday technology.
Required Qualifications
- 10+ years of program management experience leading large-scale, cross-functional initiatives with measurable business outcomes
- 8+ years of professional experience in enterprise SaaS, cloud, infrastructure environments
- 8+ years of professional experience delivering complex technical or infrastructure programs that span multiple teams and systems
- Ability to influence and align senior stakeholders across engineering, infrastructure, security, and business functions
- Skilled at executive communication and storytelling with data, with the ability to simplify complex technical topics and tradeoffs
- Comfort navigating data, integration, and infrastructure dependencies to make sound, long-term decisions
- Track record of mentoring or elevating other program and project managers, contributing to shared standards and best practices
- Highly adaptable and resilient; able to manage shifting priorities while maintaining a clear focus on outcomes and long-term impact
- Bachelor's or Master's degree in Business, Technology, Engineering, or Management
- Relevant certifications (PMP, PgMP, CSM, or equivalent) required, or equivalent demonstrable expertise in program management frameworks
- At least 50% of time each quarter in the office or in the field with customers, prospects, and partners
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