Infrastructure Change Manager
$165,600–$207,600 year
HybridHelsinki, Uusimaa, Finland
Job Summary
Provide advanced support for Azure Virtual Desktop, RDS, and VDI services, including escalation and root cause analysis. Manage AVD environments, host pools, and session hosts while owning the golden image lifecycle for building, patching, and deployment. Own FSLogix profiles, storage performance, and user session recovery. Standardize application delivery, maintain technical documentation, and drive automation for process improvements. Support migration from legacy VDI/RDS platforms to Azure AVD and collaborate on security and change management activities. Hybrid work model (2 days on-site) with a permanent contract in Katowice.
Required Qualifications
- 5+ years of hands-on experience in VDI/EUC operations with AVD and RDS/Citrix environments
- Strong knowledge of Azure Virtual Desktop, including host pools, session hosts, application groups, scaling and troubleshooting
- Experience with FSLogix profiles, Azure Files, storage solutions and Windows multi-session environments
- Knowledge of golden image management, application packaging, patching and release processes
- Good PowerShell scripting skills
- Experience with IT service management processes, change/problem management and vendor collaboration
- Degree in Computer Science/IT or equivalent professional experience
- Fluent English communication skills
Desired Qualifications
- Experience with Nerdio Manager and enterprise B2B environments
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