Infra Tech Support Practitioner
On-siteChennai, Tamil Nadu, India
Job Summary
Design, operate, and optimize enterprise-scale compute and storage platforms across global data centers and hybrid environments. Architect, standardize, and manage VMware-based SDDC platforms including vSphere, vCenter, NSX, and Aria vRealize Operations. Manage x86 server platforms from Dell, HPE, and Lenovo, handling lifecycle management, firmware governance, and capacity planning. Design and operate global storage solutions including Brocade SAN, NetApp NAS, StorageGRID, and Pure Storage while defining backup and disaster recovery standards using Commvault. Execute infrastructure initiatives such as data center migrations, platform upgrades, and legacy decommissioning. Drive automation and operational efficiency through scripting, GitLab CI/CD pipelines, and infrastructure-as-code. Act as the escalation point for complex incidents, leading root cause analysis and long-term remediation. Collaborate with global network, security, cloud, and application teams to deliver end-to-end infrastructure solutions. Create and maintain global architecture documentation, operational standards, and runbooks. Participate in on-call and shift-based rotations as part of a 24x7 follow-the-sun operations model.
Required Qualifications
- VMware Datacenter Virtualization Architecture and Design
- Minimum 5 year(s) of experience
- 15 years full time education
- 3+ years of experience in enterprise or global data center operations
- Strong expertise in VMware technologies including vSphere, vCenter, NSX, and Aria vRealize Operations
- Hands-on experience with x86 server infrastructures from Dell, HPE, and Lenovo
- In-depth knowledge of Brocade SAN fabrics, zoning, and enterprise-scale SAN design
- Strong experience with NetApp storage solutions including NAS, MetroCluster, replication, and cloning
- Experience with NetApp StorageGRID and object storage architectures
- Hands-on experience with Pure Storage platforms including FlashArray and FlashBlade
- Solid understanding of enterprise backup, recovery, and business continuity using Commvault Backup & Recovery
- Scripting skills in Python and PowerShell for automation and operational tooling
- Strong hands-on experience with Ansible for automated configuration management and deployment
- Experience with GitLab CI/CD pipelines and infrastructure-as-code (IaC) methodologies
- Strong knowledge of high availability, disaster recovery, and resilience design
- Ability to work effectively in globally distributed teams with strong communication skills
- Fluent English communication skills
- Minimum 5 years of experience in VMware Datacenter Virtualization Architecture and Design
- Act as the primary interface with users/clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms
Desired Qualifications
- Vmware Virtualization Administration
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.