Infra Configuration Consultant (Mainframe Capacity and Performance Analyst)
$75,000–$150,000 year
On-sitePhoenix, Arizona, United States or Denver, Colorado, United States
Job Summary
Monitor, analyze, and optimize mainframe system performance, capacity, and resource utilization across the enterprise using RMF, SMF, CA-MICS, and related tools. Produce performance reports and interpret data to identify bottlenecks involving CPU, memory, and disk I/O while supporting workload analysis and tuning for z/OS environments. Coordinate mainframe hardware support activities including microcode installation, device implementation, and vendor engagement. Assist with incident, problem, and change management processes through ServiceNow and Endevor, ensuring compliance with enterprise standards and deployment controls. Collaborate with infrastructure and operations teams to maintain efficient mainframe services and support modernization initiatives.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent combination of education and relevant experience
- Experience supporting IBM mainframe environments, including z/OS operations, performance analysis, or capacity planning
- Working knowledge of mainframe performance and accounting data sources such as RMF, SMF, CA-MICS, or MXG
- Experience using SAS or similar analytical tools to manipulate data, create reports, and perform trend analysis
- Understanding of z/OS architecture, workload management concepts, and core system utilities including SDSF and TSO/E
- Knowledge of incident, problem, and change management disciplines in an enterprise technology environment
- Experience supporting or coordinating mainframe hardware activities, including maintenance, vendor engagement, or device-related changes
- Strong analytical, problem-solving, documentation, and communication skills
- 3+ years of relevant / direct industry experience
- Information Security
- IT Architecture
- Network Administration
- Network Support
- Software Testing
- System Administration
- Team Collaboration
- Team Player
- Teamwork and Cooperation
- Configuration Management
- ITIL (Information Technology Infrastructure Library)
- IT Quality Assurance
- Performance Measurement and Tuning
- Software Change Request Management
- Software Product Installation and Support
- System and Technology Integration
- Systems Software Infrastructure
Desired Qualifications
- Experience with Mainview, Systemware, Strobe, and related mainframe monitoring or performance tools
- Knowledge of coupling facility structures, XCF reporting, LPAR configuration management, and channel architecture
- Experience with ServiceNow, Endevor, JIRA, or similar enterprise workflow and change management platforms
- Familiarity with mainframe reporting frameworks, automation, and operational documentation practices
- Exposure to IBM z Systems hardware support, hardware management consoles, and vendor maintenance coordination
- Certifications are often desired
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