Information Technology Support Specialist
$35,440–$41,600 year
Remote · Waco, Texas, United States or New York City, New York, United States
Waco, Texas, United States or New York City, New York, United StatesRemoteFull Time$35,440–$41,600 yearEntry LevelBachelors DegreeUnknown
Type
Full Time
Level
Entry Level
Education
Bachelors Degree
Company size
Unknown
Job Summary
Seeking an Information Technology Support Specialist to provide customer service and technical support, using ticketing systems and troubleshooting technical issues. Requires a Bachelor's degree or Associate's with experience.
Required Qualifications
- Exceptional customer service and communication skills
- Ability to troubleshoot technical issues and provide technical support
- Familiarity with ticketing systems and chat queues
- Ability to learn and adapt to new technologies and software quickly
- Ability to complete 6 weeks of training
- Ability to work independently and as part of a team
- Ability to multitask and prioritize in a fast-paced environment
Desired Qualifications
- Certifications such as A+, Network+, and Security+ are helpful but not required
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