Information Technology Spec 1 - User Service Specialist
$53,328–$80,054 year
Hybrid · Bloomington, Minnesota, United States
Bloomington, Minnesota, United StatesHybridFull Time$53,328–$80,054 yearEntry LevelAssociates DegreeEducation ServicesLarge
Type
Full Time
Level
Entry Level
Education
Associates Degree
Company size
Large
Industry
Education Services
Job Summary
Entry-level IT support specialist providing Day-to-day Level 1 support for IT-managed systems to students, faculty, and staff. Uses an IT service management system to record activities, emphasizes customer service and quality assurance, and communicates technical information in simple terms to non-technical users. Works toward equity in educational outcomes and a culturally responsive, service-oriented environment. Flexible schedule with up to two remote days per week.
Required Qualifications
- Basic working knowledge of Information Technology including computers, operating systems, hardware, software, business applications, audiovisual equipment, file-sharing systems, servers, networks, and unified communications.
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