Information Technology Coordinator

Oversee and execute onsite day-to-day IT technical support and network operations at The Northern Westmoreland Career and Technical Center. Manage the overall Questeq education technology delivery model by improving network, desktop hardware, and software processes while tracking call ticket queues and time-to-close metrics. Analyze ticket data to identify productivity improvements, eliminate ticket causes, and facilitate remote resolutions. Supervise system-wide inventory of IT technology assets and assist in identifying current and future infrastructure needs. Work with Questeq administrative staff and the school's leadership team to achieve shared IT goals. Requires Act 151, Act 34, Act 114, Act 168, and Act 24 clearances. Associates degree in IT technology preferred with experience in leadership, strategic planning, and team building.