Information Desk Student Assistant
On-siteSaint Paul, Minnesota, United States
Job Summary
Greet, welcome, and direct all visitors to the Library using customer service skills and knowledge of Library services. Respond to inquiries in-person, by phone, and by email while assisting users with resources, services, material checkouts, and space utilization. Contribute to the maintenance and upkeep of the physical space, including opening and closing the building, and assist with shelving, organizing, and moving materials as assigned. Solve problems for inquiries or issues that arise and complete administrative tasks as directed. Work flexible shifts including evenings and weekends while maintaining a welcoming environment and exercising discretion when assisting visitors.
Required Qualifications
- Willing to pick up open shift, particularly evenings and weekends
- Hard-working with a high level of attention to detail
- Dependable and reliable in attendance and time-management skills
- Ability to work independently, troubleshoot complex issues, and ask for assistance as needed
- Approachable, courteous, professional, and respectful in language, demeanor, and actions
- Willing to learn and understand new skills
- Occasional lifting and moving of boxes or similar materials
- Be enrolled and registered as a CSP student (PSEO students are not eligible)
- Have a United States social security number
- Have proper identification as determined by Form I-9
- Be in good standing with CSP academic requirements and student accounts
- Have declared a major with CSP
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