Information and Eligibility Specialist Brevard County
$49,700–$49,700 year
On-siteRockledge, Florida, United States
Job Summary
Accurately enter required program information, obtain and maintain eligibility documentation, and complete applications for Medicaid and Federal/State funds. Resolve problems by locating missing data, create and maintain documentation meeting Federal and State requirements, and provide technical assistance on eligibility forms. Maintain open communication with Protective Investigators and Case Managers to determine eligibility based on income and household composition. Perform routine data validation, query systems for weekly/monthly reports, and document tracking and checklist preparation. Assist with Medicaid plan enrollment, CTS staffings, peer file reviews, and Federal Monitoring Reviews while utilizing established checklists to report work status.
Required Qualifications
- High School Diploma/GED
- 2 years experience with spreadsheets/databases
- Proficiency in Microsoft Excel and Word
- Minimum of 2 years of child welfare or related experience
- Strong customer service skills
- Good organizational skills
- Ability to work with strict deadlines
- Ability to work effectively in a team environment
- Able to break down problems and information in order to systematically identify the cause of problems or make recommendations; gather information from multiple sources; analyze complex information; organize information for analysis
- Able to be thorough and complete when working with assembling, processing, or providing detailed information; track details even when under pressure
- Able to maintain composure and handle frequent job changes or unexpected disruptions; work with conflicting, delayed, or unclear information; remain effective when faced with change and uncertainty
- Able to maintain a composed problem-solving approach when faced with unrealistic expectations, pressing time demands, frustration, or interpersonal conflict
- Able to persevere in accomplishing tasks or objectives; commit to long hours of work; do everything possible to reach goals; have a sense of urgency about getting results
- Excellent verbal and written communication skills
- Ability to manage multiple tasks and conflicting priorities
- Proficient MS Excel skills
- Ability to read and interpret legal documents to arrive at appropriate analyses of needs
- Ability to interpret and follow operating procedures
- Knowledgeable in Web Based Applications
- Ability to travel
- Thorough Background Screening upon hire including FBI, FDLE, Local Law check, Employment Reference check, DMV check, Criminal Records check, Social Security Trace & Drug Screening
- FDLE check will be run at least every 5 years
- Travel- local: 5% per week, long-distance: 2.5% per month
- Analyzing
- Bending-neck
- Bending-waist
- Calculations
- Carrying/Lifting
- Finger Movements
- Handling Objects
- Reading & Comprehending
- Reasoning
- Sitting
- Twisting-neck
- Writing
Desired Qualifications
- Minimum of 2 years of child welfare or related experience
- Record management experience
- Data management experience
- Thorough knowledge of state SACWIS system (FSFN)
- Previous experience in client eligibility determination
- Knowledge of quality assurance programs
- Knowledgeable about client information system software
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