Individual Giving & Donor Engagement Manager
On-siteAustin, Texas, United States
Job Summary
Execute a comprehensive annual giving strategy to acquire, retain, and upgrade individual donors through direct mail, digital campaigns, and peer-to-peer initiatives. Manage multi-channel fundraising calendars, coordinate campaign logistics, and leverage Salesforce reporting with AI-enabled tools to analyze donor behavior and optimize lifetime value. Cultivate mid-level donor opportunities via site tours, giving circles, and mission-focused experiences while ensuring accurate donor recognition and stewardship communications. Partner with the Donor Database Coordinator to track retention metrics and recommend data-informed improvements. Apply storytelling and project management skills to deepen donor connections and drive continuous improvement within the Development team.
Required Qualifications
- Minimum 3 years' experience of nonprofit experience with proven ability to successfully engage key constituents in advancing the mission of an organization
- Exceptional writing and storytelling skills with the ability to craft persuasive, donor-centered communications across direct mail, email, digital campaigns, stewardship materials, and fundraising appeals
- Impeccable commitment to servant-leadership and an absolute unwillingness to accept mediocrity
- Demonstrate knowledge of nonprofit fundraising management and best practices related to donor acquisition, retention, recurring giving, stewardship, and donor engagement
- Strong analytical skills with the ability to interpret donor data, evaluate campaign performance, identify trends, and make recommendations to improve results
- Excellent project management and organizational skills, including the ability to manage multiple tasks and projects simultaneously
- Intellectual curiosity and a continuous improvement mindset with a willingness to test new ideas, evaluate results, and identify opportunities for growth
- Ability to build and maintain relationships throughout the organization and with external constituencies
- Comfort utilizing emerging technologies and AI-enabled tools to improve efficiency, strengthen communication, and support fundraising efforts
- Excellent verbal communication, interpersonal skills, judgement, discretion, and professionalism
- Self-starter who is highly accountable, detail-oriented, and driven by results
- Experience with donor databases
- Experience with Microsoft Office including Word and Excel
- Occasionally works nights and/or weekends
Desired Qualifications
- Salesforce experience preferred
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