Indirect Auto Loan Rep (Full-Time)
On-site · West Valley City, Utah, United States
Job Summary
Indirect Auto Loan Representative in the auto purchase department handles inbound/outbound calls to gather information, verify employment and key details, read credit reports, and communicate lending options with customers in a call-center setting. Requires a high school diploma or GED and 1 year of customer service or call center experience; preferred candidates have 2+ years in related roles and bilingual Spanish能力. Responsibilities include processing loan applications, verifying credit details, maintaining product knowledge, aiding in repayment plans and autopay setup, and ensuring compliance with policies and laws while delivering accurate information to customers.
Required Qualifications
- High School Diploma or GED
- 1 year customer service or call center experience
- Preferred: 2 or more years’ experience in inside sales, customer service, retail, or call center environment
- Strong communication skills over the phone
- Basic understanding of credit or personal finance concepts
- Bilingual: Spanish
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