Independent Account Support Specialist
$65,000–$75,000 year
On-siteGreat Neck, New York, United States
Job Summary
Prepare quotes, line sheets, and product presentations for prospect meetings while processing sample and memo requests to confirm availability and pricing. Manage CRM data entry and hygiene, ensuring leads, contacts, and deal stages are accurately tracked in real time. Shepherd new account onboarding paperwork through internal teams to activate accounts quickly. Field inbound inquiries from prospects generated by campaigns, trade shows, or referrals, qualifying leads and routing them to the right rep. Conduct some sales outreach to engage dormant or under-performing accounts. Support a team of 4–6 acquisition sales reps by handling the behind-the-scenes work that keeps the pipeline moving.
Required Qualifications
- 2+ years of sales support, sales coordination, or client services experience, ideally in jewelry, luxury goods, fashion, or wholesale
- Proficiency with CRM platforms (Salesforce, HubSpot, or similar) and comfort with order management or ERP systems
- Strong written and verbal communication skills
- Ability to juggle multiple reps and priorities without dropping details
- A proactive, team-first mindset; you take pride in making others more effective
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