IND-Analyst_Marketplace Operations
On-siteBengaluru, Karnataka, India
Bengaluru, Karnataka, IndiaOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Monitor seller performance metrics including ship-on-time and fill rates to identify trends and actionable insights. Analyze dropship and third-party seller compliance data to close process gaps and reduce cancellations. Partner with cross-functional teams and the seller network to execute operational improvements and drive profitability. Prepare management-level reporting to track initiatives and build automation for key metrics. Liaise with sellers to resolve issues quickly and collaborate with the US team to ensure project alignment.
Required Qualifications
- Bachelors Degree Business Administration, Marketing, Operations, Data Analytics, or related field
- 2-4 Years relevant experience in online/retail merchandising, digital business, operations
- Experience with Digital/Marketplace or category merchandising in retail
- Detail-oriented with strong operational mindset
- Proven Expertise in marketplace assortment management and associates tools such as Rithum/DSCO,Mirakl,Syndigo
- Experience managing a business portfolio in a large retail environment
- Experience in assortment expansion
- Experience with data analysis and providing insights about the data
- Experience working with Excel and other data/reporting tools
- Excellent written and verbal communication skills, including the ability to converse with US based sellers via email, phone, teams calls
- Excellent problem-solving and time management skills
Desired Qualifications
- Experience managing a business portfolio in a large retail environment
- Account management, client serving or consulting experience
- Experience with Ticketing/volume management tools
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