Income Maintenance Caseworker II
$46,821–$55,494 year
Hybrid · Asheville, North Carolina, United States
Job Summary
Income Maintenance Caseworker II in Buncombe County Health and Human Services. Determine client eligibility for benefits across multiple Income Maintenance programs, gather and interpret client data through interviews and case-file reviews, provide information about programs and eligibility, manage ongoing caseloads with adherence to Federal and State timelines, identify potential fraud and submit referrals, maintain accurate records, and participate in on-the-job training and a defined career development plan. Requires an associate’s degree or equivalent experience; bilingual skills preferred. Role is offered with in-office, hybrid, and remote options and requires remote work within a 2-hour drive from the Buncombe County facility.
Required Qualifications
- Associate’s degree in Human Services Technology, Social Services, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum and two (2) years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering, and compiling of data, analysis of data and/or performance of mathematical, legal tasks or determining eligibility; or graduation from high school and three (3) years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering, and compiling of data, analysis of data and/or performance of mathematical, legal tasks or determining eligibility; or an equivalent combination of training and experience.
- Preferred English/Spanish bilingual speakers
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