Income & Credit Executive

Review existing and evolving operating and financial issues, check figures and documents for accuracy, and organize, secure, and maintain all files, records, cash, and cash equivalents. Record, store, access, and analyze computerized financial information to compile financial records using journals, ledgers, and computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports; prepare, review, reconcile, and issue bills, invoices, and account statements. Respond to and resolve questions or disputes from guests, credit card companies, and banks. Conduct credit checks, follow up on past due accounts, and manage collections of check guarantee service accounts. Assist management in training, evaluating, and motivating employees while serving as a role model for the Guarantee of Fair Treatment process. Anticipate and address guests' service needs, maintain confidentiality of proprietary information, and ensure adherence to quality expectations.