Income Coordinator
On-siteGreenville, South Carolina, United States
Job Summary
Review income documents for accuracy and calculate applicant income during the loan application process. Serve as a subject matter expert on funding policy regarding income calculation and proof of income, making decisions when exceptions to policy are required. Communicate with dealerships for additional documentation and provide feedback when applicants fail to meet income requirements or fall outside company funding policy. Log and review funding packages for compliance with company, state, and federal guidelines, including reviewing contract errors, restructuring deals, verifying collateral, and performing customer interviews. Maintain acceptable turnaround time to achieve volume targets while managing multiple high-priority tasks. Assist with verifying customer information and maintain electronic records supporting work performed. This role supports GLS's mission to provide affordable auto financing through advanced analytics and technology.
Required Qualifications
- High school diploma or equivalent
- Basic computer skills with working knowledge of internet and standard business applications such as Microsoft Office
- Ability to quickly learn new computer applications as required
- Ability to perform activities such as: viewing a computer terminal, extensive reading, bending, and kneeling
- Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity
- Remain in a stationary position up to 100% of the workday
- Constantly operate a computer and other standard office equipment
- Job functions involve sedentary to light physical effort
- Physical demands range from sitting, walking, standing, or pushing or pulling materials
- Work may involve exerting up to 10 pounds of force to lift, carry, push, pull, or move objects
- This position is full-time
- Must be flexible to work departmental operating days and times which include Monday through Saturday, 9:00am-8:00pm
- Regular, predictable attendance is required
- Including overtime hours as business demands dictate
- Evening and weekend work may be required as job duties demand
Desired Qualifications
- Financial services and/or auto industry experience
- Confident self-starter that operates well with limited supervision
- Excellent organizational skills with high attention to detail
- Consistently demonstrates the ability to establish priorities and properly manage multiple high priority tasks to meet deadlines as well as quality standards
- Strong verbal and written communication skills
- High level of interpersonal skills with the ability to interact at all levels inside and outside of the organization
- Team player that can adapt in a fast pace and changing environment
- Commitment to exemplifying the organizational core values and key competencies
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