Inbound Sales Representative (Hybrid)
$63,000–$100,000 year
Hybrid · Grand Rapids, Michigan, United States or Caledonia, Michigan, United States
Job Summary
Sell insurance products to inbound callers by collecting customer information, generating quotes, and binding policies; educate customers on coverage options and costs to ensure they select the most appropriate plan; identify cross-sell and upsell opportunities; manage daily call volume (typically 12–15 calls per day) and handle inbound inquiries and post-sale processing; position offers paid training, company-sponsored P&C license after training, and a path to advancement; compensation includes base pay with commission, starting at $18/hour and an average yearly earnings of $63,000 with top performers over $100,000; hybrid work arrangement available with three days onsite weekly after training; schedule includes 40-hour weeks with varied shifts; requirements include HS diploma, ability to pass licensing, CRM proficiency, and strong communication skills; location options include Caledonia, MI and Grand Rapids, MI with hybrid remote/work-site flexibility.
Required Qualifications
- High school diploma or equivalent
- Must have recent sales experience (call center sales acceptable)
- Must be able to pass Property & Casualty (P&C) licensing exam; company-sponsored licensing
- Must be able to obtain P&C license within 90 days of hire; training provided
- Must be tech savvy; able to navigate CRMs and multiple screens/software
- Professional verbal and written communication skills with strong sales acumen
- Background check required
- Education verification required
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