Inbound Sales & Customer Service Representative - (Home Services)
Remote · United States
United StatesRemoteFull TimeMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Inbound Sales & Customer Service Representative handles high-volume inbound calls for home services, guides conversations to booked appointments and memberships, upsells, logs interactions in CRM, coordinates with dispatch and offshore team, and works toward clear sales targets with scripts, workflows, and SOPs.
Required Qualifications
- Experience in Inbound sales
- Call center sales
- Customer service with conversion targets
- Core Skills: Proven ability to convert inbound calls into bookings
- Clear, professional English communication
- Experience using CRM or call management tools
- Nice to Have: Experience in home services (plumbing, HVAC, electrical)
- Experience in high-volume call environments
- Membership or subscription sales experience
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