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CAA1 week ago

Inbound Sales Advisor

Remote · Ontario, Canada

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown

Job Summary

Inbound Sales Advisor role involves selling and upgrading CAA memberships in a work-from-home call-center setup, specifically for Ontario residents. Responsibilities include selling travel medical insurance to potential and existing Members, obtaining the necessary license with training provided within the first month, maintaining a hard-wired internet connection and a dedicated workspace, and aligning with quality standards and KPIs. The role requires post-secondary education, 2-3 years of customer service experience, 1-2 years of sales experience, and a license to sell Accident & Sickness Insurance is advantageous. Training spans virtual sessions, in-person orientation at the head office, followed by six weeks of virtual classroom training. Shifts run 8am-8pm EST (Sat) and 9am-6pm EST (Sun), with location in SCO (South Central Ontario). Team-oriented, self-starter with strong problem-solving and organizational skills are desired, along with empathetic communication and data-entry proficiency. Internal applicants should apply online within 10 business days; AI tools may be used in recruitment.

Required Qualifications

  • Completion of post-secondary education
  • 2-3 years of customer service experience
  • 1-2 years of sales experience
  • Licensed to sell Accident & Sickness Insurance considered an asset
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CAA

Inbound Sales Advisor

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