Inbound Sales Advisor
Remote · Ontario, Canada
Job Summary
Inbound Sales Advisor role involves selling and upgrading CAA memberships in a work-from-home call-center setup, specifically for Ontario residents. Responsibilities include selling travel medical insurance to potential and existing Members, obtaining the necessary license with training provided within the first month, maintaining a hard-wired internet connection and a dedicated workspace, and aligning with quality standards and KPIs. The role requires post-secondary education, 2-3 years of customer service experience, 1-2 years of sales experience, and a license to sell Accident & Sickness Insurance is advantageous. Training spans virtual sessions, in-person orientation at the head office, followed by six weeks of virtual classroom training. Shifts run 8am-8pm EST (Sat) and 9am-6pm EST (Sun), with location in SCO (South Central Ontario). Team-oriented, self-starter with strong problem-solving and organizational skills are desired, along with empathetic communication and data-entry proficiency. Internal applicants should apply online within 10 business days; AI tools may be used in recruitment.
Required Qualifications
- Completion of post-secondary education
- 2-3 years of customer service experience
- 1-2 years of sales experience
- Licensed to sell Accident & Sickness Insurance considered an asset
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