Inbound Enquiry Centre Advisors - Stafford
On-site · Stafford, England, United Kingdom
Job Summary
Inbound Enquiry Centre Advisor role based in Stafford (home-based with an assigned Stafford office) supporting Personal Independence Payment (PIP) claimants via telephone. Responsibilities include handling inbound calls, booking appointments, resolving simple and complex issues, accurate data input, and maintaining a high-quality claimant experience. Requires professional telephone manner, empathy, ability to work in a team, good time management, attention to detail, and adaptability to shift patterns; training starts 7th September 2026 with limited early leave.
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.