IN-Sr Technical Consultant - Cloud
On-site · Bengaluru, Karnataka, India
Job Summary
IN-Sr Technical Consultant - Cloud acts as the escalation point for infrastructure operations, driving deep-dive troubleshooting, RCA, and long-term fixes across compute, storage, network, and cloud environments. Responsibilities include leading infrastructure upgrades/migrations, collaborating with L3/architecture teams on solution design, establishing advanced SOPs/runbooks/knowledge-sharing, and engaging with security/compliance and vendors for patch management and product support. The role contributes to capacity planning, performance benchmarking, and cost optimization, and requires strong cross-team communication, scripting/automation experience (PowerShell, Python, Ansible, Terraform), and a Bachelor’s degree with 7–10 years’ experience in infrastructure support/engineering. The position supports 24/7 application coverage with rotating shifts; located in Bangalore, India.
Required Qualifications
- Bachelor's degree in IT/Computer Science/Electronics (or equivalent)
- 7–10 years of infrastructure support/engineering experience
- Certifications such as Microsoft, Red Hat, VMware, CCNA, ITIL Intermediate are highly desirable
- Expertise in at least two core domains (e.g., Windows/Linux servers, virtualization, storage/backup, networking, cloud)
- Experience with scripting/automation (PowerShell, Python, Ansible, Terraform)
- Strong troubleshooting and analytical skills for complex, multi-layered issues
- Familiarity with enterprise monitoring, ITSM, and infrastructure orchestration tools
- Good understanding of ITIL processes with experience driving problem/change management
- Strong communication and collaboration skills
- Ability to work rotational shifts, including nights, weekends per schedule
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