In Room Dining Operator (Part-Time)
$48,214–$48,214 year
On-siteToronto, Ontario, Canada
Job Summary
Take food and beverage orders from guests, punch in orders, and relay details to Captains and servers for timely delivery. Maximize sales through upselling while accommodating guest concerns in a prompt, professional manner. Perform opening and closing duties, maintain a clean environment, and ensure all guest special requests are met. Organize daily tasks including amenities, pre-orders, and stationery; suggestively sell items and anticipate guest needs. Relay concerns to leadership, record problems, and adhere to Safe Standards, alcohol policies, and LQA standards. Ensure flawless amenity billing, delivery, and preparation while following telephone procedures. Work weekends, holidays, and shift work as scheduled.
Required Qualifications
- Smart Serve training program certification
- Previous experience in food and beverage
- Cash handling/transaction abilities and a working knowledge of POS Systems
- Fluent in English
- Excellent Computer Skills
- Ability to multi-task
- Must be knowledgeable of food products, cooking methods, wines and spirits
- Must be legally eligible to work in Canada
- Will work weekends, holidays and shift work as scheduled
- Frequent lifting and carrying up to 30 lbs
- May require kneeling, pushing, pulling, lifting
- May require ascending or descending ladders, stairs and ramps
- Adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met
- Adhere to alcohol handling procedures and policies
- Adhere to all LQA standards set for the department
Desired Qualifications
- Excellent interpersonal and team player attitude
- Thoroughly organized and attention to detail oriented individual
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