In/Out Processing Support
$150,000–$200,000 year
On-siteFort Bragg, North Carolina, United States
Job Summary
Design, build, and update electronic forms while ensuring strict Section 508 accessibility compliance. Maintain the official WAMC Forms Index, manage locked and unlocked versions in repositories, and attend monthly DHA meetings to align with publishing standards. Submit ServiceNow tickets for all modifications and maintain physical backups. Assist with CAC resets, biometric operations, badge printing, and database entry. Answer customer inquiries, process walk-in order pickups, and support the FOIA Officer with request documentation. This role supports Eagle Integrated Services' contract at Womack Army Medical Center on Fort Bragg, NC.
Required Qualifications
- 2–6 years of related experience in form design, document accessibility, or professional publishing
- Demonstrated working knowledge of Section 508 compliance requirements for electronic forms and documents
- Experience managing databases
- Experience with electronic form design tools
- Experience with ticket-tracking software (such as ServiceNow)
- Excellent communication skills
- Customer service skills
- Organizational skills
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