In-Office Customer Care Rep

Schedule and oversee repairs, ensuring completion within specified timeframes. Maintain service request logs and documentation of all work performed. Evaluate performance of trade partners and materials, reporting back to management. Participate in department meetings and emergency on-call rotation schedules. Conduct final orientations for homebuyers and coordinate warranty service work with trade partners. Maintain positive homeowner relations and ensure satisfaction with services provided. Requires regular, in-person attendance at communities, job sites, and offices during regular work hours. Valid driver's license with a good driving record is essential.