In-Home Coach ICP
On-site · Philadelphia, Pennsylvania, United States
Job Summary
The In-Home Coach ICP supervises and coordinates the daily activities of technicians, motivating and developing a remote team to provide excellent customer service and manage operations effectively. Responsibilities include planning daily activities, driving sales and performance metrics, resolving client complaints, and fostering team development. Key skills required include excellent interpersonal abilities, team leadership experience, critical thinking, and effective communication. A bachelor's degree or equivalent experience along with 1+ years of supervisory experience is mandatory.
Required Qualifications
- Bachelor’s degree or associate degree from an accredited institution or equivalent work experience
- 1+ year(s) of supervisory experience with an excellent aptitude for motivating and coaching employees
Desired Qualifications
- Technical experience in assembling and/or dissembling electronic devices
- Technical certifications
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