IN_Director_Building Materials_Customer Consulting_Advisory_Gurgaon
On-site · Gurugram, Haryana, India
Gurugram, Haryana, IndiaOn-siteFull TimeSenior LevelMasters DegreeEnterprise
Type
Full Time
Level
Senior Level
Education
Masters Degree
Company size
Enterprise
Job Summary
Director-level role leading high-impact customer, sales, marketing, service and growth transformations for leading players in Auto, Building Materials and Industrial Products. Sits at the intersection of strategy, sales, marketing, service and execution; partner with CXOs to define the transformation agenda, design growth strategies, drive digital- and AI-led initiatives, and lead cross-functional teams to deliver measurable impact across revenue, acquisition, retention, loyalty and service experience.
Required Qualifications
- Demonstrated track record / exposure to Growth, market entry and go-to-market strategy
- Channel, distributor, dealer and influencer management (including loyalty and incentive programs)
- Sales execution, salesforce effectiveness and key account management
- Marketing and brand / portfolio strategy, including activation and campaign effectiveness
- Customer service and experience design, including post-sales and lifecycle management
- Pricing, value proposition design and mix / margin improvement
- Digital and data-led initiatives in sales, marketing or service (e.g., CRM, digital tools, analytics, AI use cases)
- Operating model and organization design, including performance management and governance for frontline and commercial teams
- MBA or equivalent from Tier I/II institutes or strong academic profile
- Willingness to travel and spend time on the ground with clients and channel partners
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