Impounds Coordinator (M-F, 8AM - 5PM EST)
$39,520–$39,520 year
Remote · United States
Job Summary
Impounds Coordinator responsible for delivering strong customer service and supporting the Sr. Account Manager in PAR North America’s recovery operations. The role requires thorough documentation, detailed communication, queue management, and liaison duties with clients and recovery vendors. Daily tasks include maintaining client and vendor relations, researching and answering questions, escalating issues, assigning vendors, monitoring internal queues, generating reports in Google Sheets, and ensuring timely follow-up on approvals, documents, and active assignments. Must handle multiple systems with accuracy, prioritize daily queues, and adhere to company policies. Must Have: high school diploma or equivalent (Bachelor’s degree preferred) and prior customer service experience; collections or recovery experience is preferred. The position emphasizes organization, written and verbal communication, and teamwork in a fast-paced environment.
Required Qualifications
- High School Diploma or equivalent is required
- Bachelor’s degree is preferred
- Previous customer service experience is required
- Collections or recovery experience preferred
Desired Qualifications
- High School Diploma or equivalent is required
- Bachelor’s degree is preferred
- Previous customer service experience is required
- Collections or recovery experience preferred
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