Import/Export Transportation Coordinator
$37,440–$48,880 year
On-sitePeabody, Massachusetts, United States
Job Summary
Coordinate with clients and carriers to manage air and ocean import and export shipments, ensuring smooth coordination from pickup to final delivery. Issue quotes, finalize billing files, and process vendor invoices while tracking and tracing shipments to their destinations. Communicate with overseas agents, handling agents, airlines, and regulatory bodies to arrange clearance, issue documentation, and maintain compliance with TSA and customs requirements. Prepare shipment status reports for clients and take proactive action to avoid delays. Utilize Microsoft Office and Smartsheet to organize data and maintain service excellence.
Required Qualifications
- Exceptional Customer Service skills (verbal and written)
- Detail oriented
- Self-motivated
- Exceptional problem-solving skills
- Communicate effectively with internal departments, other regional branches and offices, and all external contacts
- Good organizational skills
- ability to learn and retain information to build core industry related skills
- Know how to use and organize Microsoft Word
- Know how to use and organize Excel
- Know how to use and organize PowerPoint
- Know how to use and organize Outlook
- Know how to use and organize Smartsheet
- Know how to use and organize Magaya
Desired Qualifications
- Industry experience (Import/export)
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