Import & Export Manager
On-site · Cary, North Carolina, United States
Job Summary
Leads North America import, export, and bonded warehouse operations, owning customs and trade compliance processes and end-to-end shipment execution from origin through delivery. Serves as primary liaison for CBP and internal stakeholders, driving visibility, issue resolution, and continuous improvement across trade programs and bonded inventory controls. Responsible for compliance with HTS/EAR and related regulations, coordinating with carriers, brokers, suppliers, and Finance, and ensuring cost-efficient movement and storage of goods.
Required Qualifications
- Bachelor’s degree in international Logistics, Supply Chain, or a related field (or equivalent experience)
- 5+ years of experience managing a bonded warehouse operation
- 5+ years of experience managing import shipments into the U.S.
- Experience leading a team (e.g., import specialists, coordinators, assistants) including hiring, training, and performance management
- Experience with customs/trade compliance systems
- Proficiency with Warehouse Management Systems and regulatory/compliance portals
- Ability to maintain weekly status reporting to manage export/import holds and shipment status
- Experience supporting duty drawback program administration
- Experience with U.S. import/export regulations (EAR, FTR, U.S. Customs)
- HTS/Schedule B knowledge preferred
- Bachelor’s degree + 3–5 years of international/domestic traffic/logistics experience
- Travel: 10% of the time
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