Import Account Manager TCRS4727
Hybrid · Hazlet, New Jersey, United States
Job Summary
Oversee the import entry process for clients in the food and wine business, ensuring timely and compliant entries with U.S. Customs and other government agencies. Prepare and file ISF and Customs entries, monitor status, coordinate deliveries, and maintain strong customer relations by managing SOPs and the invoicing process. Liaise with U.S. Customs and other government agencies as needed, manage entry audits and post-entry processes, and act as the main point of contact for clients regarding complex entry issues. Stay current on regulatory changes and communicate updates to teams to keep processes aligned. Requires license/certification preferred, with 3+ years of experience in customs brokerage and import/export operations, deep knowledge of import regulations (HTS, GRIs, COO, Valuation, FTA, AD/CVD), experience with PGAs (FDA/USDA), and proficiency in ACE and Descartes IES or similar software. Strong attention to detail, organizational and customer service skills, and the ability to work independently as well as in a team.
Required Qualifications
- License Customs Broker or Certified Customs Specialist preferred
- 3+ years of experience in customs brokerage and import/export operations
- In depth knowledge of import regulations; HTS, GRIs, COO, Valuation, FTA, AD/CVD, etc.
- Experience with PGAs: primarily FDA and USDA
- Strong attention to detail, organization, and customer service skills
- Ability to work independently and collaborate with a team
- Experience with ACE and Descartes IES or similar import software
- Proficient in MS Office, Word, Outlook, Excel and TEAMS
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