Implementation Specialist
RemoteUnited States
Job Summary
Conduct discovery meetings to gather client requirements and evaluate existing systems for integration opportunities. Develop and execute detailed implementation plans with timelines, customize the PEO platform to align with business processes, and oversee accurate data migration. Ensure client payroll and HR practices comply with federal, state, and local regulations while providing expert guidance on best practices. Lead training sessions for client teams, monitor implementation progress, and adjust plans to address issues or changes. Collaborate with internal departments and third-party administrators to ensure timely service delivery, communicate project status to stakeholders, and collect client feedback to recommend enhancements. Manage the electronic onboarding process, troubleshoot system configurations, and perform data entry for client and employee records.
Required Qualifications
- Minimum 3 years of relevant experience
- Bachelor's degree or equivalent work experience
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access)
- Proven ability to manage and prioritize multiple tasks efficiently
- Strong communication skills (verbal, written, presentation)
- Ability to build and maintain professional client relationships
- Strategic thinker with a hands-on, adaptable approach
- Comfortable working in a fast-paced, dynamic environment
- Ability to travel as required
Desired Qualifications
- Experience with PrismHR is highly preferred
- Experience working with a sales team highly preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.