Implementation Specialist
On-site · Bengaluru, Karnataka, India
Job Summary
Implementation Specialist responsible for the end-to-end deployment of Hexnode’s security solutions (UEM/MDM/RMM/Patch Management) across global organizations. Acts as the technical architect and trusted advisor, translating complex customer requirements into scalable security architectures, leading deployment and onboarding activities, collaborating with Presales/Sales/partners, and driving CSAT through timely, efficient implementations. Responsibilities include strategic solution design, consultative implementation, cross-functional collaboration with Product/Engineering, complex troubleshooting, deployment excellence across diverse IT infrastructures, and maintaining knowledge of current cybersecurity trends and endpoint management practices.
Required Qualifications
- 3–7 years of proven experience in Technical Implementation, Onboarding, or Solutions Architecture with a focus on UEM, MDM, or RMM
- Hands-on expertise in deploying and configuring leading solutions such as Microsoft Intune, VMware Workspace ONE, Jamf, or Ivanti
- Deep understanding of modern security protocols, Zero Trust frameworks, and best practices for remote monitoring and patching
- Strong technical capabilities in understanding customer environment, Active directory, cloud idps, network solutions, different Operating Systems, Security solutions
- Ability to define and execute implementation plan based on customer use cases
- Solid foundational knowledge of network security (VPN, Proxy, Firewall), endpoint protection, and cloud-integrated IT environments
- Experience with RMM and Patch Management platforms like Kaseya, ConnectWise, or NinjaRMM
- Exceptional ability to manage customer expectations, identify technical blockers, and solve complex problems under pressure
- Ability to articulate technical concepts clearly to both engineering teams and non-technical business stakeholders
- BE/B.Tech or MCA in Computer Science, Information Technology, or a related field
Desired Qualifications
- 3–7 years of proven experience in Technical Implementation, Onboarding, or Solutions Architecture with a focus on UEM, MDM, or RMM
- Hands-on expertise in deploying and configuring leading solutions such as Microsoft Intune, VMware Workspace ONE, Jamf, or Ivanti
- Deep understanding of modern security protocols, Zero Trust frameworks, and best practices for remote monitoring and patching
- Strong technical capabilities in understanding customer environment, Active directory, cloud idps, network solutions, different Operating Systems, Security solutions
- Ability to define and execute implementation plan based on customer use cases
- Solid foundational knowledge of network security (VPN, Proxy, Firewall), endpoint protection, and cloud-integrated IT environments
- Experience with RMM and Patch Management platforms like Kaseya, ConnectWise, or NinjaRMM
- Exceptional ability to manage customer expectations, identify technical blockers, and solve complex problems under pressure
- Ability to articulate technical concepts clearly to both engineering teams and non-technical business stakeholders
- BE/B.Tech or MCA in Computer Science, Information Technology, or a related field
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.