Implementation Specialist - IT
Seattle, Washington, United StatesOn-siteFull TimeMid LevelNo RequirementLarge
Job Summary
The Implementation Specialist is responsible for planning, coordinating, tracking, and ensuring phone and data lines are provisioned and installed in retail stores, along with ensuring all LAN and WAN cabling and POS hardware and software are functional before store openings. This role includes collaborating with IT and Retail Operations teams, coordinating with stores during pilot phase distribution, and managing technical support for new installations. Candidates should possess strong communication skills, attention to detail, technical aptitude, and project management skills, with a solid understanding of computer systems and retail infrastructure.
Required Qualifications
- 2 years in advanced network and new store support role
- 2 years in help desk, client services, or customer service
- 1 year in advanced WAN and LAN cabling support
- 1 year in project management experience in an information technology environment
Additional Requirements
- Role requires shift flexibility to support a 24X7 service offering, applicant must be available to be scheduled any shift and any days of the week