Implementation Specialist
On-site · Johannesburg, Gauteng, South Africa
Job Summary
End-to-end software implementation projects for investment-management clients, including configuring and customising solutions to align with client workflows and business requirements; deliver client onboarding sessions, product training and ongoing implementation support to drive adoption and successful outcomes; collaborate with product, development, support and commercial teams to ensure seamless implementation results; act as a trusted advisor by understanding client needs and recommending best-practice use of Iress solutions; identify, troubleshoot and resolve implementation issues, maintain accurate project documentation, and contribute to process improvements that enhance client experience and scalability.
Required Qualifications
- Degree in Computer Science, Information Technology, Business or a related discipline.
- Relevant industry or technology certifications would be advantageous.
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