Implementation Manager
$56,318–$75,255 year
Remote · Phoenix, Arizona, United States
Job Summary
Implementation Manager to lead end-to-end onboarding of new pharmacy franchisees, coordinate regulatory/licensing processes (state Board of Pharmacy, ACHC accreditation), establish vendor partnerships, and guide franchises through timelines and compliance. Responsibilities include managing onboarding milestones, coordinating cross-functional calls, ensuring regulatory and policy alignment, coordinating with departments for licensure, accreditation, software and space setup, managing risk and escalation, and providing ongoing coaching to franchise partners. Requires strong Infusion Pharmacy experience, exceptional organization and communication, project ownership, and ability to collaborate with leadership and onboarding teams. Remote role with a Phoenix, AZ location; requires ability to manage real estate, staffing, and regulatory steps and to communicate effectively across multiple platforms.
Required Qualifications
- Prior experience in roles involving infusion pharmacy.
- Excellent organizational and communication skills.
- Excellent teaching skills and ability to demonstrate and communicate critical procedures to pharmacy professionals.
- Strong business acumen with the ability to quickly grasp issues and understand strategy.
- Demonstrated process and project ownership orientation with the ability to manage priorities and meet time commitments.
- Ability to effectively collaborate and communicate project status with onboarding teams and Company leadership.
- Highly skilled communicator in verbal, written, and oral presentation of information.
- Demonstrated analytical, quantitative, and organizational skills.
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