Implementation Engineer
$130,000–$150,000 year
RemoteSan Francisco, California, United States
Job Summary
Manage Tier 1 client accounts across implementations, data migrations, API enablement, and support. Partner with Product and Engineering to develop and ship internal tooling and client-facing solutions independent of the product roadmap. Own technical troubleshooting and support for covered accounts while maintaining visibility across product usage, client workflows, tech stacks, and dependencies. This hands-on role reports to the Client Enablement Lead, driving technical execution across the end-to-end client lifecycle. Based in the New York office, the position supports the infrastructure for managing complex private credit transactions, including capital allocation, KYC, and fund flow.
Required Qualifications
- 3-5 years of experience in application engineering, data migrations, product analytics, and support engineering in consulting, professional services, FinTech, or enterprise SaaS
- Proficient in AI-assisted development and debugging, APIs, and technical implementations
- Business technology expertise working across vendor systems (Pendo, Amazon Redshift, Intercom)
- Excellent communication skills
Desired Qualifications
- Experience in private credit, financial infrastructure, or regulated financial products
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